Tag: Customer Service

Data analytics is revolutionizing utility operations. Companies are using data to make smarter decisions and improve efficiency. By analyzing large amounts of information, utilities can spot trends and fix problems before they happen. Utilities that use data analytics can cut costs, boost reliability, and serve customers better. For example, power companies can use data to […]

The City of Detroit Water and Sewerage Department (DWSD) is responsible for providing safe and reliable water and sewer services to over 680,000 customers in Detroit, Michigan. With a long history dating back to the late 1800s, the DWSD plays a crucial role in the daily lives of residents, businesses, and visitors to the city. […]